Terms & conditions

Last updated: 11 November 2026

Welcome to Measure Ceramics, a ceramics production studio in Dhahran, Saudi Arabia. By using measure-ceramics.com or placing an order, you agree to these terms.

Our products

• Every piece is handmade, so each one is unique.
• Small differences in colour, glaze, size and shape from the photos are part of handmade ceramics and aren't a defect.
• We do our best to show colours accurately, but they can look slightly different from one screen to another.

Prices

• All prices are in Saudi riyals and are shown on each product.
• Delivery fees are shown at checkout before you pay.
• We may change prices at any time; the price that applies is the one shown when you place your order.

Orders

• Your order is confirmed once payment is complete; we'll send you a confirmation.
• If a piece turns out to be unavailable after you order, we'll tell you and refund the full amount.
• Please make sure your contact details and address are correct, as they're used for delivery.

Payment

We accept mada, Visa, Mastercard and Apple Pay through a licensed payment provider. We don't store your card details.

Delivery

• We deliver across Saudi Arabia through our shipping partners, such as Aramex.
• Delivery times shown at checkout are estimates and may vary with the city and the shipping company.
• If a piece arrives damaged, contact us within 48 hours of delivery, as set out in the returns policy.

Custom and business orders

• For cafés, restaurants and businesses, quantities, prices, designs and production time are agreed in a written quote before we start.
• You confirm that you have the right to use any logo or design you send us.
• Custom pieces are made for you and can't be returned unless they're defective.

Returns & exchanges

Returns, exchanges and refunds follow our returns & exchanges policy.

Intellectual property

The designs, photos, text and logo on this site belong to Measure Ceramics and may not be copied or used without our written permission.

Privacy

How we handle your information is explained in our privacy policy.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts in the Kingdom have jurisdiction over any dispute.

Changes to these terms

We may update these terms from time to time. The version that applies is the one published on this page when you place your order.

Contact us

WhatsApp / phone: +966 55 435 2666
Email: Noraalsheikh90@gmail.com